Sarah, the pilot hole should not come out the other side of board, the screws are self tapping !! I use a corded drill to drill the holes and a cord less one the install the screws, low tork setting !! Hope this helps , JIM !!
I also use a corded drill to drill the holes, works better. Also, a silly mistake I made once...I was trying to drill holes with the drill in reverse position. Oops, always check.
Sarah, The drill is not supposed to come out of the board you are drilling, if it does you need to lower the stop on the bit a little bit, also I have had saw dust build up on the jig itself that caused the board I was drilling to be slightly raised and that caused the tip of the bit to poke through the board. Hope this helps
Is your drill in reverse?
Try letting the drill come up to speed prior to contacting the wood. It also helps to make a cleaner cut.
Sarah, what type of drill are you using? I use a 18 volt cordless. When batteries start going bad they often do not charge all the way or do not hold a charge. I have a Ridgid that is pretty much useless at this point since a new battery cost nearly as much as a new drill.
Rick, it was my own mistake. The Ridgid drill was one of my first upgrades of power drills purchased online as I was told it was a "good deal". Never saved the receipt nor did I register the purchase. Lesson learned the hard way. Now my go to 18 volt is a Bosch with two Lithium ion batteries and properly registered. The Ridgid now hangs on the wall as a ornament :(