Kreg Owners' Community

Good Evening All,


Thank you for allowing me to join your group and I hope to be able to progress my skills, with your help, and may even be able to assist others.


My name is John Culshaw, and I live just outside of Leicester, in the United Kingdom.


I spent just under 29 years in the Royal Air Force working as an aircraft propulsion technician and later a mechanical technician working on both propulsion and airframe systems.


I have always wanted to make my own furniture, bedside cabinets, book shelves, kitchen cupboards and the like, nothing to complicated, just yet.


I am not sure how I found out about Kreg and pocket hole joinery, but I found it remarkable and appears a lot easier than other methods for the type of furniture making I had in mind.


My first project was some kitchen type cabinets for the garage to hide some white goods. I bought some 18mm MDF sheet and after checking the instructions and different sources, I started.


It was the first few joints, see attached that shows the MDF splitting when joining the pieces together. I changed the type of screw so I have now used coarse and fine threads with the same results. I checked the settings and all appears to be correct.


What am I doing wrong?


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Please contact our team at 800-447-8638 or - They will be happy to assist you with this. Thanks!

Good Morning,

Thank you for the reply, however, the telephone when dialled is coming up as you have dialled a wrong number.

Do you have an alternative number please?

Please feel free to call me on my mobile number.


John Culshaw

Hi John,

Try the Main Line: (515) 597-6400




Can you provide the full dialling information, as I am dialling from the United Kingdom.



Hi John,

You can view all of our contact information at

Thank you.

But, that isn't very helpful, as I am in the UK and all the numbers in your contact info are I assume for the USA.

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For Technical Support, please call 800-447-8638 or send a message. Reps are available Monday through Friday from 8am to 5pm CST. 


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