Kreg Owners' Community

I watched the setup videos, searched for information and spent half a day and can not get the clamp to hold.

i tightened up the screws underneath in various stages up to fully tightened, makes no difference.

I do not get the two clicks and I can slide the clamp back without using the grey push tab. 

Then in I noticed the teeth slant backwards and this makes no sense to me, as nothing would offer resistance to the clamp then. Can someone check theirs for me and let me know if they are the same? I can only come up with , mine are installed wrong way round. 

Views: 935

Reply to This

Replies to This Discussion

Yes the teeth should be towards the clamp. One may have slipped thru the cracks at Kreg. Not an unheard of ordeal with a company that produces so much product. I'm certain they will remedy your situation post haste.

Thanks. I will just return it to where I bought it and get another.

Things happen. I have the setup table which is great and just about to use the Accu cut I bought, so happy with the brand in general. 

I'm sure they will let you open the next box before you leave with it just to double check it.

They did, we just swapped over the main unit and I was on my way. Definitely installed backwards, but I have one that locks now, so am happy again. I bought a newish home that has no wardrobe shelves or hangers etc, and plan to build them all myself as a first project, and is why I bought the Kreg stuff. I could easily make it from melamine, but I am not a fan and not convinced pocket holes would work so well in that material, but least I could avoid painting !

So I bought this K5 some time back in anticipation of doing them and am looking forward to the job

Glen S said:

I'm sure they will let you open the next box before you leave with it just to double check it.

You have a good store to buy from!! I'm glad it's all worked out!!

You’re lucky I bought mine online and similar issue I hope Kreg gets back to me, it’s really disappointing

Reply to Discussion


Need Help?

For Technical Support, please call 800-447-8638 or send a message. Reps are available Monday through Friday from 8am to 5pm CST. 


  • Add Videos
  • View All


Recent Workbench Survey Legitimacy

Yesterday, I received an email wanting my opinion on Kreg adding high end workbenches to their product line and wanted to know before I clicked the link if this is a legitimate survey or some phishing scam. Here's the link I was provided (…Continue

Started by JOHN W. GOETZ in Other Kreg® Products Dec 10, 2021.

Pantry slides for heavy application

  Recently purchased two 96" tall pantry cabinets that are 23" deep that only came with two adjustable shelves and two fixed, (one at about 55" and one at the very bottom).  Shelf holes in the walls are drilled 2" O.C.  Like most store-bought…Continue

Tags: drawer, slides, pantry, pull-out, 75-Lb

Started by Paul Coon in General Woodworking Aug 11, 2021.

Product Reviews

New Kreg 720Pro

I saw the video Kreg put out for this new jig and had high hopes for it.

I purchased one today and am very disappointed with it.

First the docking station is extremely cheap. The plastic is pathetic. A Lego has more…


Posted by Duke Leon on February 15, 2021 at 9:00pm

Not Pleased With Pocket Hole Construction

Several months ago, I purchased the Kreg K4MS so that I could build the Lego Table as outlined on the companion "buildsomething" web site which exclusively uses pocket hole construction.  I have considerable experience with conventional…


Posted by Robert Ringel on September 17, 2020 at 1:48pm — 9 Comments

© 2022   Created by KregRep.   Powered by

Badges  |  Report an Issue  |  Privacy Policy  |  Terms of Service