problem setting kreg jig for 1/2 inch

[Jean Galluccio]

I'm not able to figure out how to set my kreg jig for 1/2 inch. If I adjust the drill guide so it is as far down as possible but it is not lined up with the 1/2 inch marking. I would need the drill guide to be lower, but it's already down all the way. Am I doing this incorrectly? please see attached pic...Thanks for any advice!

[james wilhelm]

Jean, do you maybe have one of the spacer block,s installed on your drill guide, if so that will keep it up 1/4 "  and if you could get a better picture  , may help seeing what is wrong, JIM !

[Jean Galluccio]

Hi Jim, I've attached a better picture.  There is no spacer on the drill guide.  I can't figure out what I'm doing wrong...I appreciate your help!

[james wilhelm]

Hi Jean,  thanks for the new pic. look,s like you have it in correct, I am sending you a pic. of mine ! There is a big difference between your,s and mine , at this point I would call Kreg  customer Service and also send them a pic. of yours and mine , they are very good at fixing problem,s !!  You can get their # and web address if you click on customer service under getting started on the main page  !!  Looks like they sent you the wrong drill guide , hope this helps and they are very good on service , JIM !!!  Ps. if you look at the silver part you can see a big difference !!

[Jean Galluccio]

Hi Jim, I contracted Customer Service this AM and sent the pictures. They'll be sending me out a new drill guide today. The representative said the markings looked way off. Thanks again for your help!

[james wilhelm]

HI Jean , glad I could be of help, that is what this site is all about , wood workers helping wood worker,s  !!  I have to give it to kreg service , they are there to help when you need it and are quick to solve your problem,s !!!  Hope you get your new guide soon , so you can get back to your project , have a great day , JIM !!!

[KregRep]

Jean: I'm glad you got through to Customer Service. I agree that the markings on your Drill Guide appear to be printed incorrectly. 

James: Thanks for your willingness to jump in and help. I've been away from work sick since yesterday morning, so I hadn't seen the posting. But, you jumped in and gave all the right advice!

KregRep

[Derek Gould]

Great that you got quick response from Kreg. One thing I'll mention; check the thickness of your wood carefully, and drill some test holes in a scrap piece first. Plywood is usually slightly under the size it's sold at. I bought some 1/2" baltic birch last year to build some cabinets, and after several screws popping through I checked the wood and it was almost 1/16" shy of half inch. I found that backing off the depth slightly on the drill bit collar solved the issue.

[james wilhelm]

kreg Rep. , you are welcome , glad I could send Jean in the right direction to get her problem solved !!!  As I told her this is what this site is all about , wood workers helping wood worker,s , have a good day , JIM !!!!

KregRep said:

Jean: I'm glad you got through to Customer Service. I agree that the markings on your Drill Guide appear to be printed incorrectly. 

James: Thanks for your willingness to jump in and help. I've been away from work sick since yesterday morning, so I hadn't seen the posting. But, you jumped in and gave all the right advice!

KregRep