This is the second time I have bought a KregTool and found a part missing.This time it was a Multi-Mark with the ruler not in package it was completely factory sealed.
The other time was when I bought the Deck Jig there was only two giddies but came with screws to put three giddies.
How do I get the missing part's replaced?
Both where bought at Lows.Is this the problem?
I bought a Kreg Multi-Mark at Lowe's. It is a fantastic tool and I highly recommend it.
If I were you, I would take it back to Lowe's with my sales receipt, tell them the problem and ask for another one. I'd do the same thing with the Deck Jig.
If that doesn't take care of it, call Kreg. From what I've read in this Forum, Kreg is excellent in addressing customer's problems.
hi david, i was missing some parts on a k3. i emailed kreg and they sent the missing parts, for free!