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Having an issue. Just purchased a Kreg Plug Cutter and it seems to be chipping the plugs when drilling. tried Ash, Walnut, and cherry. Any suggestions??

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Please contact our team at technicalsupport@kregtool.com or toll-free 800-447-8638 - they will be happy to help you with this. Thanks!

Same problem. Wrote to support for advice. Will post here if I get any helpful info.

Was told to contact technicalsupport@kregtool.com. Have done so and will let you know if I get any answers. Thanks for responding.

Robert Schoenholtz said:

Same problem. Wrote to support for advice. Will post here if I get any helpful info.

Here’s the response I received from Kreg Support about this issue. I haven’t had a chance to try it yet.

  • ...in general by following these tips you should be able to get at least 70-80% good plugs.
        First you'll want to use a corded drill, rather than a battery-powered one.  This is because corded drills have higher RPM's.  The higher the RPM's the better, as long as it's not an impact drill.
        Secondly, you'll want to take your time in penetrating the material, especially in the initial penetration.  Try to let gravity do the work.  We generally recommend taking at least 8-10 seconds for full penetration on each plug.

Tried it with a corded drill and it worked.  Need to take your time and let the bit do the work. 

Robert Schoenholtz said:

Here’s the response I received from Kreg Support about this issue. I haven’t had a chance to try it yet.

  • ...in general by following these tips you should be able to get at least 70-80% good plugs.
        First you'll want to use a corded drill, rather than a battery-powered one.  This is because corded drills have higher RPM's.  The higher the RPM's the better, as long as it's not an impact drill.
        Secondly, you'll want to take your time in penetrating the material, especially in the initial penetration.  Try to let gravity do the work.  We generally recommend taking at least 8-10 seconds for full penetration on each plug.

Tried it with a corded drill and it worked.  Need to take your time and let the bit do the work. 

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