Kreg Owners' Community

I just want to speak for a moment about the "show of force" by the Kreg folks at the KC Woodworking Show...I was really looking quite forward to going just to see the Kreg reps and check out all they had to offer; hoping for some show discounts possibly and maybe even see some of everyones great projects being displayed on a monitor or, big screen at the booth.  My expectations were apparently too grandiose and elaborate for what I encountered instead.  I was, in all honesty I am sorry to say, really dissapointed with the whole setup.  There were maybe 3 tables end to end with three gentlemen working behind them; one cashier, one product rep, and one demonstrator.  No project displays, no real show of excitement about the product-a very luke warm scene, no real discounts to speak of (ex. face clamp was $2.00 less), etc.  I was so excited to see the Kreg booth, I beelined for it and was let down.  One of the gentlemen working was even directing show-goers to a competitors booth which he said was Kreg's brother and that the family didn't get along; how inappropriate! 

 

Kreg, if you're listening, please rethink your display and sales method for coming shows...I really believe that it should be a much bigger production than what I encountered yesterday:-)  Have a big screen or, a monitor showing the communities hard work or, comparable, have folks there excited to sell your products, make the products you are offering more accesible to the show-goers and more plentiful.  I was hoping to find the dust extractor at the show and it was a no go...when I asked the gentlemen working, he looked at me like I was nuts and handed me a catalog with no explanation.  Maybe because I am not a few years older and a man he assumed that I was out of my element, who knows; I just know that I was dissapointed with the interaction or, lack there of.

 

I love Kreg and everything about it, community included!!!  I hate to say these things but, feel I should at least let someone know in hopes that it will be cause for a rethink of how things are done in the future:-)

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I attended the 2008 and 2009 Woodworking Show in Calagary, Alberta and while Kreg did not have a big "showy" booth, they made good use of what they did have. They were featuring the K3 jig at the 2008 show and were demonstrating the unit to anyone and everyone that showed an interest in it. There were at least two people that took turns maning the booth. The two that  I saw were both knowledgable and courteous and they had a deal on the pocket jigs. In 2009, they also had a router table set up and were doing demos at the booth as well as three router workshops during each day. I picked up a lot of good info on the use of the Kreg router table and percision fence. To make a long story short, I canceled my purchase of a JessEm router table and fence mainly because the Kreg rep there went 1 on 1 with me and explained the merits of the Kreg system, allowing me to find out for myself how easy it was to make precise adjustments to the fence. In my opinion they did a great job at the Calgary show. 

I know it sounds like piling on, but this is a part of my post on WoodCentral about the Columbus Woodworking Show and the Kreg booth.  I really did hope to buy a couple of things after asking some questions, but you can read for yourself what happened... A far cry from the presentations I have listened to in past years.

 

as posted on WoodCentral...

 

...And the Kreg rep looked and sounded like he would rather be anywhere but in his booth. I had read this same description on the Kreg forum when I was looking for info there, but chalked it up to somebody just being picky, but saw it for myself. I've seen more excitement at our local funeral home. I actually had some questions for him, but, after hearing him blow off other folks (they were messing up his canned pitch), I walked away. Kreg wasted their money on this guy.

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