Kreg Owners' Community

I am new to this site and recently got my kreg 5 jig system.  I can't get it to secure. The grey button on top is depressed and won't come up while it is assembled.  No matter if the locking handle is up or down the clamp assembly doesn't lock. I can move the assembly back and forth?  Am I doing something wrong or did I get a defective one???

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We apologize for the inconvenience. Please contact our Technical Support team at technicalsupport@kregtool.com or 800-447-8638 - they will be happy to help with this. Thanks!

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