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December 2010 Product Reviews (1)

Irwin Customer Service

Far too often these days and especially when it relates to purchasing tools at the big box outlets we hear or experience customer service nightmares. Personally, I have been on the end of a number of disaster stories when it comes to dealing with some of the employees at a certain well known DIY store where the staff wear orange aprons near my house. Sometimes you can't get help when you need it. Other times, you get help from someone who doesn't have a clue what they are talking about and just… Continue

Added by Mike McGuire on December 1, 2010 at 1:00pm — 9 Comments

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Technical Support is always happy to help via phone or email. Call toll-free 800-447-8638 or send a message. Reps are available Monday through Friday from 8am to 5pm (CST). 

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